TERMS & CONDITIONS |
|
|
PRO Electronics - TERMS OF SERVICE All sales by PRO Electronics are subject to the following Standard Terms and Conditions (collectively “Terms”). “Goods” means any products sold by PRO Electronics “Customer” refers to any person or entity purchasing Goods from PRO Electronics. Agreement. All sales of Goods from PRO Electronics to Customer are governed by and subject to these Terms, as may be amended from time to time by PRO Electronics which form a binding agreement between PRO Electronics and Customer (the “Agreement”). This Agreement incorporates by reference all additional terms and conditions stated in applicable price lists, product catalogs, order acknowledgments, electronic data interchange directives, and other documentation furnished by PRO Electronics to Customer (“Additional Terms”), if any. These Terms govern in the event of any conflict or inconsistency with any Additional Terms. This Agreement is a complete and exclusive statement of the terms and conditions of the agreement between PRO Electronics and Customer. Any changes to this Agreement are binding only if written and signed by both parties. Terms that are printed on or otherwise contained in a purchase order, or other document prepared by Customer in additional to, in conflict with or inconsistent with these terms shall be inapplicable and shall have no force or effect. Customer’s acceptance of delivery of, or full or partial payment for, the Goods shall constitute Customer’s acceptance of these Terms. Orders. All orders must be by written purchase order or online shopping cart submitted by Customer to PRO Electronics and all orders are subject to final approval by PRO Electronics in PRO Electronics’s sole discretion. Following approval by PRO Electronics, orders may not be changed or canceled without the written approval of PRO Electronics. Shipments & Delivery. EGI Electronics. will deliver Goods to Customer by the method of shipment and routing determined by PRO Electronics, Inc., except as otherwise specifically agreed in writing between PRO Electronics and Customer. Customer shall pay PRO Electronics for all delivery charges as established by PRO Electronics and stated in the invoice or determined by PRO Electronics as Free Shipping on certain goods as promoted in writing or as advertised. Shipments are subject to the standard limitations on loss or liability imposed by the carrier. Any Delivery dates specified in an order acknowledgment are estimates only and time is not of the essence. PRO Electronics may deliver all of the Goods at one time or in portions from time to time. All deliveries are subject to modifications or cancellation due to events beyond PRO Electronics’s reasonable control, including force acts of God and other force majeure events. Under no circumstances shall PRO Electronics be liable for any loss of profit or property, or for any direct, indirect, special, incidental, consequential or other damages caused by any delay or failure to deliver on a specific date. If Customer causes or requests a delay, Customer shall reimburse PRO Electronicsfor all resulting damages, including without limitation, payment of reasonable storage expenses for the Goods during the period of delay or interruption. PRO Electronics reserves the right to charge, and Customer shall pay a drop shipment fee on all drop shipments in addition to normal freight charges, in an amount in effect pursuant to PRO Electronics’s policies at the time of charge. Credits, Returns, Exchanges and Refunds. Claims for credits, returns, exchanges and refunds will be considered by PRO Electronics only if: (1) received by PRO Electronics within thirty (30) days of ship date or date of delivery of the specific goods that are the subject of such claim and (2) submitted to PRO Electronics with a complete description identifying the specific goods and the reason that the Customer is claiming such credit, exchange or refund. ALL RETURNS MUST BE APPROVED AND RMA (RETURN MERCHANDISE AUTHORIZATION) NUMBER ISSUED BY ELECTRONICS GROUP, INC.. Credits, exchanges and refunds may be denied by PRO Electronics in PRO Electronics’s sole discretion and, without limiting the foregoing, will be denied without review if not submitted within the thirty (30) day period with required descriptions and authorized RMA number. Credits can be used toward future purchases or refunded back to the same payment method used in the original purchase. The customer is responsible for all shipping costs for returned goods which must be by an approved courier (UPS, USPS, FEDEX, or DHL). Any legal suit, action or proceeding arising out of or relating to this Contract shall be instituted, upon the location of the Seller (PRO Electronics), in accordance with the seller’s pertinent place of business. Any legal action shall be commenced in the courts of the sellers state of business. Damaged & Defective Goods. Any damaged or defective goods must be reported to the merchant WITHIN 30 DAYS OF RECEIPT of merchandise. Prior authorization from PRO Electronics for defective or damaged Goods is required. If a return is approved, PRO Electronics will authorize the return of Goods and will forward Customer an authorization number and/or emailed or mailed shipping label or Call Tag. Damaged Goods should be shipped back or picked up in cartons marked “DAMAGED” and be marked with the applicable authorization number. If PRO Electronics’s inspection reveals no legitimate reason to issue credit, PRO Electronics will inform Customer that there is “No Credit” and such Goods will be immediately disposed of unless: (1). Customer has specifically requested that all “No Credit” Goods be returned to Customer, or (2). Customer has enclosed a note with the Goods requesting that specific Goods be returned if “no credit” can be allowed. Return of “No Credit” Goods shall be at Customer’s expense. All authorized stock returns and all returns of damaged and defective Goods must be shipped in compliance with PRO Electronics’s returned goods procedure to the address so directed by PRO Electronics The customer may request either a refund, credit or exchange for any goods determined damaged or defective within 30 days of the returned delivery date of the returned goods. Warranty. PRO Electronics warrants that upon delivery the Goods will be free from defects in material and workmanship under proper and normal use for 30 days upon receipt of goods under PRO Electronics’s “no fault” policy. Goods shall be considered “defective” if the defect materially impairs the value of the Goods for their intended use to Customer or the end-user. PRO Electronics further warrants that all Goods and services will be produced and furnished in accordance with applicable laws and regulations. The customer may request either a refund or exchange of defective goods. After, the first 30 day period after delivery, the manufacturer of said goods may honor its own manufacturer’s warranty for the items purchased. Manufacturer’s warranties vary from manufacturer to manufacturer and can be from one year to five years under the manufacturer’s warranty terms and conditions which are disclosed to the customer on the formal invoice. PRO Electronics does not offer any extended warranties outside the manufacturer’s own warranty period. Remedies. In accordance with the terms of the limited warranty stated above (“Warranty), PRO Electronics will repair, replace or refund any defective Goods, in PRO Electronics’s sole discretion, provided that written notice of the defect is received by PRO Electronics within thirty (30) days of the appearance of such defect. If notice is not given within such period, any claim for breach of warranty shall be conclusively deemed to have been waived and PRO Electronics shall not be liable under this Warranty. PRO Electronics’s liability for any defect in Goods, whether based on contract, tort, warranty, strict liability, or any other theory, shall not exceed the purchase price of the defective Goods. No representative, agent or dealer of PRO Electronics has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions of this Warranty, or to make any different or additional warranties with respect to any Goods or services furnished by PRO Electronics. Privacy Policy Last updated: June 27, 2023 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy:
Collecting and Using Your Personal Data Types of Data Collected Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Tracking Technologies and Cookies We may use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article. We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy. Use of Your Personal Data The Company may use Personal Data for the following purposes:
We DO NOT share Your personal information to any other company or entity. Retention of Your Personal Data The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. Retention of Your Financial Information. Our Company DOES NOT retain any financial information or data from any visits or transactions performed through our website or by any other means. All credit card authorizations and sale transactions are executed by Authorize.Net secure payment gateway and either approved or declined by their system in conjunction with payment card issuers. Our website DOES NOT collect or retain any credit card numbers, expiration dates or codes from customers or visitors to our website. Transfer of Your Personal Data Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. Disclosure of Your Personal Data Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Security of Your Personal Data The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Changes to this Privacy Policy We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, You can contact us:
|